Get Me The Geeks!

Haha. Geeksquad is a joke just check out this tv special http://www.youtube.com/watch?v=cBvUt2bIQFk

http://www.youtube.com/watch?v=cBvUt2bIQFk That says everything you need to know

It is too bad that you selected the very lowest end of tech support that has virtually no understanding of industry best practices yet completely neglected to interview a single person from CompTIA, the trade association for the IT industry. Although low end tech support is necessary, the risks to consumers in failing to understand basic best practices in regards to their data such as family pictures, tax and banking information, and personal writings is the real problem. Product based solutions by firms such as the big box vendors implement product based solutions which are based on temoprary products by temorary vendors in proprietary formats which in the long run simply continue the dis-service to their customer base while supplementing the corporate profit coffers. Ted Hunter Brunswick, Maine

This was one of the most useful segments you guys have ever done! I was happy to find out that I was not alone. Most software is created by non-humans....and they just hate to admit that it may not function as they said it would. Dave Garner

OK lemme start with two things. Aaaaaaaaaaaaah?? The post from the guy from Maine ...what he say? Huh? Huh? Huh? And now a word from our common sense: This technology thing is getting way out of hand. To partial quote one of the guys in the interview on why they keep making this stuff? BECAUSE THEY CAN. A car that can park itself? If I can no longer park, I will no longer drive. Bing bing. While weeze on the subject of automobiles folks had better start realizing the more complicated stuff gets either in the car or underneath the car that's more stuff that can break or go wrong. Really wrong. But then again isn't that the society we live in now: It's not my fault. It was the car that broke. The Original Dreamer in Virginia T

At age 52, I recently returned to college to study computer hardware. I did this for three reasons: to make my life easier by knowing how to use and support these products myself, to ensure my employability through to retirement, and simply so I would no longer feel like such a damn fool! So far so good. After two semesters, I can now walk into Best Buy without suffering an anxiety attack. I must admit though, my wife still has to set the clock on the VCR. I guess that's third semester!

I'm a software engineer who has been programming computers since 1979. I am so sick of family and friends getting taken by computer companies and getting hit by hackers and viruses... that I just spent the last year developing an online help system. and I don't care if it makes money or not... I just can't stand their suffering any more

I miss my job working for Microsoft in their Technical Support department...I, and those I worked with, LOVED what we did: working with tech, helping people, and trying to solve problems. However...we HATED Convergys, the company that managed the callcenter site(s): their business is being profitable, not doing what's best for their client's customers...that's why they sent our jobs to India.

I found the information presented by this segment a little repetitious. Tell me something I don't know. I can offer some things not covered. For example, since most houses have dishwashers and refridgerators and washing machines and other hightech computer board operated apliances--did you know you can get a whole house surge protector? If a squirrel gets fried on the transformer outside your house, the power surge may not be enough to knock out your electric oven but it will fry the mother board that controls the temperature selection and other digital displays. When the cost for replacing these item's is added up ($500) the squirrel is a pricey little rodent.

Okay, now I know why the so-called "softwear engineer" at Best Buy wanted to charge me $90.00 to transfer files to my new computer; what a joke! I said "no thanks" and went to a small computer shop, told the guy my problem and he told me how to do it myself. He said if I had a problem I could just bring in my hard drive and he would transfer my files for the vast sum of $20.00. Based on what he told me, I did it myself. By the way, are there any women who are part of the so-called "Geek Squad?" For several years, I worked for a large computer manufacturer and there were plenty of software engineers who were women (I was not one of them). I do not recall seeing any women "geeks" in your piece and maybe that is because of the dress code. I'm sure there are more people than I can imagine who are willing to pay $90 an hour for the most basic assistance because they believe the hype that they can't help themselves when it comes to "high tech."